Information

You can check the Hours Roppongi Hills , access methods by train and car, floor map etc.
Click here for information about coming to Roppongi Hills.

Hours

You can check the opening hours of the store / facility of Roppongi Hills.

Shops & Restaurants

Mori Art Museum

Observatory (Tokyo City View)

Mori Arts Center Gallery

Academy Hills

TOHO Cinemas Roppongi Hills

TV Asahi

General information

Floor Map TOP

Shops & Restaurants

Shops 11: 00-20: 00 / Restaurants 11: 00-23: 00

※The Shops is Hours from 11:00 to 21:00 on Fridays Saturday, public holiday.
※Hours are changed depending on the store. Detail is"[Important] About the business situation of Roppongi Hills"Please confirm.

Shops & Restaurants Page

Mori Art Museum

"Roppongi Crossing 2022: Coming & Going" Now being held

December 1, 2022 (Thursday) to March 26, 2023 (Sunday): 10:00-22:00

※Open every day
※Until 17:00 on Tuesdays during the exhibition
※However, until 16:00 on December 6 (Tue), and until 22:00 on January 3 (Tue) and March 21 (Tue/Holiday)
※12月17日（土）は17:00まで
※Admission allowed until 30 minutes before closing time.
※Depending on the situation, Hours may change or the museum may be closed.

Museum ( Mori Art Museum ) Official website

Observatory (Tokyo City View)

"YUMING MUSEUM" Now being held

December 8, 2022 (Thursday) to February 26, 2023 (Sunday): 10:00-22:00

※Admission is up to 1 Hours before closing
※Depending on the situation, Hours may change or the museum may be closed.

[Indoor observatory] 10: 00-22: 00

※Admission allowed until 30 minutes before closing time.
※Depending on the situation, Hours may change or the museum may be closed.

[Sky deck] 11:00~20:00 (Last entry 19:30)

※Skydeck may be closed without prior notice due to bad weather and other reasons.
※You may not be able to enter the venue because it is reserved.

observatory ( Tokyo City View ) Official Site

Mori Arts Center Gallery

「ヒグチユウコ展 CIRCUS FINAL END」開催中

February 3 (Friday) to April 10 (Monday), 2023: 10:00-18:00

※Open every day
※Until 20:00 on Fridays and Saturdays
※Admission allowed until 30 minutes before closing time.

※The exhibition period and opening Hours are subject to change. Please be sure to check the official website of the exhibition before visiting.

Mori Arts Center Gallery Official Site

Academy Hills

[Roppongi Library] 7: 00 ~ 24: 00 (community member), 24H (office member)

※Roppongi School and Roppongi Forum differ depending on the event.

Academy Hills

TOHO Cinemas Roppongi Hills

Hours will vary, depending on the film schedule. For more information, please visit the Toho Cinemas website

TV Asahi

Atrium opening hours: 9:30 ~ 20: 30

TV Asahi official website

General information

10:00～21:00

Information Centers

[Hours] Go to Top

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Access

Floor Map

inquiry

About payment

In addition to cash, you can use the following payment methods.
Some stores may not be available, so please check directly with the stores for details.

credit card

Shopping coupons, gift cards, etc.

Electronic money

Code payment

Hills Point

Hills App / Hills Card
Point exchange

Hills App / Hills Card
Customer center

Facilities and Services

You can enjoy Roppongi Hills with your children, with peace of mind. We welcome everyone to visit to enjoy a meal, shop, and make use of our services and facilities.

2022.5.3

[Notice of restrictions on the use of the Family Room (updated on May 3)]

Information Centers

ATMs

Smoking areas

Break areas

Dressing lounges

Pets

Customers can bring their pets with them when they visit Roppongi Hills.

Rules for customers bringing pets with them

We ask that customers comply with the following rules so that everyone can enjoy their time at Roppongi Hills.

Please bring a leash, carry bag, or other articles used when you go out with your pet. Please put a leash on your pet or use a carry bag when you are going to enter a Roppongi Hills floor area. We ask owners to take care not to allow their pets to annoy other customers. When you bring your pet with you, please be prepared to use the good manners expected when going out for a walk or excursion with your pet.

Restrictions on each admission

For By car

Other requests for cooperation

Please comply with the restrictions on bringing pets into each area, facility, and shop.

● Inside buildings the building	Please carry your pet or use a carry bag, etc. (Please do not walk your pet on a leash. ) [Apples to these areas and facilities] NORTH TOWER Metro Hat HOLLYWOOD BEAUTY PLAZA WEST WALK Keyakizaka Complex Keyakizaka Terrace Gate Tower Each Parking capacity
● Outside of buildings	Please enjoy walking with your pet on a leash. [Apples to these areas and facilities] HILLSIDE Roku-Roku Plaza Roppongi Hills Arena Mohri Garden Roppongi Keyakizaka-dori Street Roppongi Sakurazaka Other outdoor areas
● Shops & Restaurants	Please ask the staff of each shop whether it is OK to bring your pet in with you or not.
● Office	Pets are prohibited. 【Mori Tower】 LL, UL, 1F (C side of carriage), inside security gate 【Keyakizaka Terrace · Gate Tower】 Inside entrance 【 NORTH TOWER 】 2nd floor and above
● Other	Pets are prohibited. [Apples to these areas and facilities] Mori Art Museum Mori Arts Center Gallery Tokyo City View Roppongi Academy Hills TOHO CINEMAS Roppongi Hills Grand Hyatt Tokyo TV Asahi

※Please do not bring pets into the break area for parents and children or into children’s restrooms.
※When using a restroom, please be sure to put your pet in a carry bag, etc.

For By car

P1 has a waiting room for customers with pets when the mechanical system is used. We ask that users with large and medium-sized pets wait in the waiting room for their car to leave the garage. For more information, please see the parking facility information for coming “By car”. We also ask that users with pets check the rules for pets in advance.

Lists of parking areas (including monthly parking) (★ Anchor on access page)

Other requests for cooperation

When using elevators or escalators, please carry your pet or put it in a carry bag.
We ask that pet owners be responsible for cleaning up their pet’s urine and waste, etc.
Please do not leave your pet unattended by tying it to an object with a leash, etc.
Please do not place your pet on chairs or tables that will be used by other people (customers).
Please keep your pets out of toilets and sinks, etc. used by people (customers), and do not use these for your pets.
We ask that pet owners please accept responsibility for taking care of any broken dishes, damages, or complaints caused by their pets.
The facility bears no responsibility for any problems resulting from trouble between pets.
Inside Shops & Restaurants, please comply with the rules set by each shop or restaurant.

[Pets] To Top

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Public phones and cell phone chargers

Wi-Fi areas

Coin lockers

Coin lockers are provided for visitors carrying luggage or packages. We hope you will make use of them.

Metro Hat B1F

Hollywood Beauty Plaza 2F

West Walk 3F

West Walk 2F

Keyakizaka Complex B2F

Metro Hat B1F

Area

Metro Hat B1F
Times

7:00～23:30
Size
Small / medium / large total 32 units

* Fee varies according to size.
Small: 355 x 645 x 326

Medium size: 355 x 645 x 505

Large: 355 x 645 x 868
* Width x depth x height (unit: mm)
Fees
Small size (until 2:00 am) ¥ 400 (tax included), (every time after 2:00 am) ¥ 400 (tax included)

Medium size (until 2:00 am) ¥ 500 (tax included), (every time after 2:00 am) ¥ 500 (tax included)

Large (until 2:00 am) ¥ 700 (tax included), (every time after 2:00 am) ¥ 700 (tax included)
* Only transportation IC cards can be used.

Hollywood Beauty Plaza 2F

Area

Hollywood Beauty Plaza 2F
Times

8:00～23:00
Size
Total 53 units

* Fee varies according to size.
Small size: 355 x 575 x 316

Medium size: 355 x 575 x 550
* Width x depth x height (unit: mm)
Fees
Small size (within 12 hours) ¥ 300 (tax included), (Extended every 12 hours) ¥ 100 (tax included)

Medium size (within 12 hours) ¥ 500 (tax included), (Extended every 12 hours) ¥ 200 (tax included)

West Walk 3F

Area

West Walk 3F around the elevator S
Times

7:00～23:30
Size
Small / medium / large total 88 units

* Fee varies according to size.
Small size: 355 x 645 x 316

Medium size: 355 x 645 x 550

Large size: 355 x 645 x 843
* Width x depth x height (unit: mm)
Fees
Small size (within 3 hours) ¥ 200 (tax included), (Extended every 8 hours) ¥ 100 (tax included)

Medium size (within 3 hours) ¥ 300 (tax included), (Extended every 8 hours) ¥ 100 (tax included)

Large size (within 3 hours) ¥ 400 (tax included), (Extended every 8 hours) ¥ 100 (tax included)

West Walk 2F

Area

West Walk 2F
Times

24hours
Size
Total 68 units
Small size: 355 x 575 x 316
* Width x depth x height (unit: mm)
Fees
(Within 3 hours) ¥ 200 (tax included), (every 8 hours extended) ¥ 100 (tax included)

Keyakizaka Complex B2F

Area

Keyakizaka Complex B2F
Times

24hours
Size
Small / medium / large total 25 units

* Fee varies according to size.
Small: 355 x 645 x 326

Medium size: 355 x 645 x 505

Large: 355 x 645 x 868
* Width x depth x height (unit: mm)
Fees
Small size (within 12 hours) ¥ 300 (tax included), (Extended every 12 hours) ¥ 100 (tax included)

Medium size (within 12 hours) ¥ 500 (tax included), (Extended every 12 hours) ¥ 200 (tax included)

Large size (within 12 hours) ¥ 600 (tax included), (Extended every 12 hours) ¥ 300 (tax included)
* Transportation IC cards, 100-yen coins, 500-yen coins, and 1000-yen banknotes can be used.

[Coin lockers] Go to Top

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Foreign currency exchange and postal mail services

First-aid room

Medical facilities

Minato City Bike Share

Ticket-Plus benefits

We provide services to meet the needs of senior citizens, people with disabilities, and people bringing children.

Kids' Guide

Universal Design Guide (PDF: 5.35MB)

Break room for parents and children

The break room for parents and children is a space where parents and children can rest and relax comfortably and where parents can take care of their children, free-of-charge. Please feel free to use this room to rest from long walks and shopping.

2021.10.1

[Notice of restrictions on the use of the Family Room (updated on May 3)]

Area	HILLSIDE B2F
Hours	10:00～21:00
Facilities	Break section, breast-feeding corner, diaper exchange corner, formula, breast, microwave, play equipment, etc.
Target users	Customers with children (0 to 6 years old)
Usage notes and requests	Parents must attend and please use it. This facility is a free facility for guests with small children (0 to 6 years old) to take a break. Children from 0 to 2 years old can use the baby area only. Please do not use children 3 years old and over. We do not have permanent staff. When using, be sure to accompany the parents of the guardian. Please refrain from bringing in a Pets (excluding assistant dog with disability). Please observe the following items so that you can use each other comfortably. Please use it after transfer. Please return the used one to the original position Please discard the garbage in the designated place. Please use cleanly. Please refrain from smoking and drinking. In the following cases, Mori Tower Comprehensive Disaster Reduction Center (03-6406-6699Please contact us. When I have found a suspicious article etc. When equipment and fixtures are damaged In case of theft or other accident We are not responsible for theft, other accidents etc within this facility.

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Nursing Room

Childcare center

Children’s restrooms

Multipurpose Restrooms

Rental service (wheelchair)

Rental service (stroller)

Break areas with space for wheelchairs and baby strollers

Accessibility services

Various facilities and design features are provided to enable visitors with physical disabilities to freely and comfortably enjoy their time at Roppongi Hills.

Wheelchair-accessible elevators
escalator

Customers who are deaf or hard of hearing
Inquiry service

For people with physical disabilities
program

Wheelchair-accessible elevators and escalators

Wheelchair-accessible elevators and escalators are provided to ensure that wheelchair users can enjoy their visit with peace of mind.

Wheelchair-accessible elevators

These elevators have handrails, mirrors, and information in Braille so that wheelchair users and visually impaired customers can use them.

※Some elevators do not have Braille information.

Wheelchair-accessible escalators

The escalator that connects the 2nd floor of the West Walk (south side) with Roppongi Keyakizaka Dori can be used by persons in wheelchairs as-is. When using it, please push the side button to call a member of the staff.

Inquiry service for customers with hearing or speech disabilities (message board)

Message boards are provided for customers with hearing or speech disabilities to enable them to communicate smoothly in writing.

Installation location	Mori Tower General Information ( Roppongi Hills Mori Tower 2F)
Usage notes and requests	Depending on the content or reception hours, it may take time to respond. Depending on the content, it may be unable to answer. Please fill in the details of the inquiry as much as possible. Please check the website of Roppongi Hills before contacting us. We will properly and strictly manage the handling of personal information provided by customers.

Program for handicapped people

Roppongi Hills , we offer a service that enables visitors with disabilities and parents and children to enjoy facilities.

Mori Art Museum

At the 53F Mori Art Museum, for each exhibition, various programs such as "sign language tour", "art viewed with ears and hands (view with disabilities visually impaired)", "art at otako" Prepared. Please contact us for details.

※Advance application / wheelchair available

Area	Mori Tower 53F
Hours	During the exhibition period 10: 00 ~ 22: 00 (Tuesday 10: 00 ~ 17: 00) The final admission time will be up to 30 minutes before closing. ※According to circumstances, we may be subject to closing or changing the time.
Discount service	If you have a handicapped Person Please contact us separately.
inquiry	03-5777-8600(Hello dial)

Tokyo City View

52F There is no step in the observation space, you can use it as a wheel chair and stroller.

※Rooftop "Sky Deck" can not be used for wheel chair and stroller.

Area	Mori Tower 52F
Hours	[Weekday and holidays] 10: 00 ~ 23: 00 (last entry 22: 30) (Friday, Saturday and Sunday before holiday 10: 00 ~ 25: 00 (last entry 24:00)) [Sky deck] 11: 00-20: 00 (last entry 19: 30) ※Skydeck may be closed without prior notice due to bad weather and other reasons. ※You may not be able to enter through charters or events. In addition, additional fee may be required depending on the event.
Discount service	If you have a handicapped Person Please contact us separately.
inquiry	03-6406-6652

Mori Arts Center Gallery

Area	Mori Tower 52F
Hours	It depends on the exhibition.
Discount service	If you have a handicapped Person Please contact us separately.
inquiry	03-5777-8600(Hello dial)

TOHO Cinemas Roppongi Hills

9つのスクリーン全てに車イス用スペースをご用意しています。また、毎週木曜日は、パパ&ママが赤ちゃんと一緒に映画を鑑賞できる「ママズクラブシアター」の日です。
Please contact us for details.

Area	Keyakizaka Complex 3F
Times	Hours will vary, depending on the film schedule. For more information, please visit the Toho Cinemas website TOHO Cinemas Roppongi Hills
Discount service	Persons with disabilities ¥ 1,000 (tax included) Participant (1 person) ¥ 1,000 (tax included) ※Please present disabled person in ticket counter. Senior (over 60 years old) ¥ 1,100 (tax included)
inquiry	050-6868-5024 (24 hour tape guide · customer inquiry · fax service)

Grand Hyatt Tokyo

Rooms available for disabled guests are available.

Area

Grand Hyatt Tokyo

inquiry

inquiry
03-4333-1234Generation

Hotel reservation
0120-088-188

Restaurants Reservation
0120-588-288

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Roppongi Hills Annex facilities

In Roppongi Hills, there are various facilities and spaces where people's curiosity gathers, including Academyhills, Roppongi Hills Club (membership club), offices, residences, parks, public arts and event spaces.

Academy Hills
(Membership library, forum)

Roppongi Hills Club
(Membership club)

Parks, Walking Courses, and Green Spaces

Public Art and Design

Roppongi Hills Arena, O-Yane Plaza,
Hills Café/Space

TV Asahi

J-WAVE, Inc. 81.3FM

HOLLYWOOD BEAUTY PLAZA

Roppongi Hills Residences
(Looking for a residence?)

Roppongi Hills Offices
(Those looking for an office)

Looking for event space, advertising area
（Hills Media & Space）

Other

HILLS LIFE | Magazine

Press Room

Mail News

Collaboration Partners

Neighborhood Association Activities

Area	Point exchange Roppongi Hills Mori Tower 2F General Information Side Metro Hat B1 F side coin locker
Times	10:00～21:00 ※METRO HAT B1F Coin lockers side point exchange only 11: 00-21: 00
Tel	Hills App / Hills Card Customer Center 03-6406-6410(Reception hours from 10: 00 to 18: 00)
URL	Hills App / Hills Card Hills App / Hills Card Point Exchanger

Area	Hills App / Hills Card Customer Center Roppongi Hills Mori Tower 2F General Information
Times	10:00～21:00
Tel	Hills App / Hills Card Customer Center 03-6406-6410(Reception hours from 10: 00 to 18: 00) Hills Card Mastercard® Dedicated Desk 0120-156-290(Reception Hours 9:30-17:30, excluding year-end and New Year holidays) * Lost or stolen reception is available 24 Hours a day.
URL	Hills App / Hills Card Customer Center

Place	Mori Tower General Information ( Roppongi Hills Mori Tower 2F)
Hours	10 am-8 pm (Please return by 20:30.)
Target age	Newborns-Children weighing up to 22 kg
Loaded luggage	Less than 5kg
Usage notes and requests	Presentation of identification (driving license, health insurance certificate, passport) is required. Please return to Mori Tower General Information (Roppongi Hills Mori Tower 2F). We will use it within Roppongi Hills. Please note that the number of units is limited. The target age and load Weight vary depending on the type of stroller.

Tiffany Lock Pop-up Store

ジョー マローン ロンドン ポップアップイベント

Keyakizaka Winter Illumination

Roppongi Crossing 2022: Coming &amp; Going

Higuchi Yuko CIRCUS FINAL END

YUMING MUSEUM

ROPPONGI HILLS SWEETS GIFT COLLECTION 2023

Beauti-Full Things No.16 笹川友里が着こなす春の華やかON/OFFスタイル

ROPPONGI HILLS SWEETS GIFT COLLECTION 2023

Beauti-Full Things No.16 笹川友里が着こなす春の華やかON/OFFスタイル

ROPPONGI HILLS SWEETS GIFT COLLECTION 2023

Beauti-Full Things No.16 笹川友里が着こなす春の華やかON/OFFスタイル

ROPPONGI HILLS SWEETS GIFT COLLECTION 2023

Beauti-Full Things No.16 笹川友里が着こなす春の華やかON/OFFスタイル

Roppongi Crossing 2022: Coming &amp; Going

YUMING MUSEUM

Higuchi Yuko CIRCUS FINAL END

BTS: Yet To Come in Cinemas

World Tour Screening &quot;Demon Slayer: Kimetsu no Yaiba&quot; Gathering in the Upper Quarter, and Going to the Swordsmith&#39;s Village

Babylon

Ant-Man &amp; Wasp: Quantomania

Violent Night

Ticket (stub) special service

感謝を伝えるバレンタイン！華やかでおいしい贈り物

冬限定のあったかチーズフォンデュディナー

Charming &amp; Delicious! Variety of Strawberry Menus

Warm up this winter with Flavorful four kinds of Hot Pots

Three Varieties of Crab Dinner Course at Teppanyaki

Bridal fair

Academy Hills

official

Roppongi Hills Club

official

Parks, Walking Courses, and Green Spaces

Public art & design

Roppongi Hills Arena · O-Yane Plaza · Hills Cafe / Space

TV Asahi

J-WAVE, Inc. 81.3FM

HOLLYWOOD BEAUTY PLAZA

Roppongi Hills Residences

Roppongi Hills Offices

Hills Media & Space

By train

By car

By taxi

By bus

From the airports

By bicycle, motorcycle, or share cycle

Information on parking spaces

Check the availability of Parking by the hour

Look for parking from the facility you will be using

Fees and discounts

Parking facility services

FAQ

Information on bike share

Minato City Bike Share

Information

Information

Hours

Shops & Restaurants

Mori Art Museum

Observatory (Tokyo City View)

Mori Arts Center Gallery

Academy Hills

TOHO Cinemas Roppongi Hills

TV Asahi

General information

Access

2021.10.11

Floor Map

inquiry

Information Center (General Information)

Retail operation department (related to commercial facilities)

Mori Art Museum

Tokyo City View

Roppongi Hills Arena management room

Hills App / Hills Card Customer Center

Roppongi Hills Club

Academy Hills

TOHO Cinemas Roppongi Hills

ジョーマローンロンドンポップアップイベント

Roppongi Crossing 2022: Coming & Going

Roppongi Crossing 2022: Coming & Going

World Tour Screening "Demon Slayer: Kimetsu no Yaiba" Gathering in the Upper Quarter, and Going to the Swordsmith's Village

Ant-Man & Wasp: Quantomania

Charming & Delicious! Variety of Strawberry Menus

Hills App / Hills Card
Point exchange

Hills App / Hills Card
Customer center